DP/D/008

Interfaces should not assume literacy, bandwidth, or English comfort as prerequisites for dignity.

Accessibility is not a feature checklist. It is a design starting point for India-scale products.

DREAM / 008ResearchingUpdated 28 Jul 2026

The problem

Many products exclude elderly users, low-literacy users, and people with disabilities by default interaction patterns.

If technology only works for the already comfortable, it amplifies inequality instead of capability.

Elderly users, people with disabilities, low-literacy users, rural users on constrained networks.

Tiny text, English menus, fragile connectivity assumptions, and voice systems that fail in real environments.

Q / 01
What does a voice-first product look like when voice is the only reliable channel?
accessibility
Q / 02
How do we test with the people usually left out of usability studies?
accessibility

DREAMRESEARCHBUILDREALITY